Information about our program

Frequently Asked Questions

  • Who is eligible?

    Referral leads can be submitted by current Intermedia customers and consultants, with the exception of Intermedia employees, anyone residing outside of the US, and anyone younger than 18 years old.

  • What is a valid referral?

    A referral is defined as an applicable lead with a company affiliation that has an interest in purchasing Intermedia’s voice and unified communications solutions and/or data services (i.e. email). You must provide Intermedia with the applicable lead’s full name, company name, email address and phone number, and Intermedia shall determine, in its sole discretion, whether the applicable lead is valid.

  • Do I have to be an Intermedia customer to make referrals?

    Yes, the Intermedia Referral program is only available to current Intermedia customers and consultants.

  • What if my referral is already in contact with the Intermedia sales team?

    Qualifying referrals must not be actively engaged with Intermedia. If your referral is already engaged with Intermedia Sales, you will not qualify for a referral award.

  • Do I need to know the person I am referring?

    While it is not a strict requirement, as a professional courtesy, Intermedia highly recommends that you know the person that you refer to Intermedia; however, you must confirm with that person that it's fine for Intermedia to contact them.

  • How does the referral program payout work?

    If a referral lead becomes an Intermedia customer, you will be eligible to receive a reward of $50.00 for each Intermedia Unite user and/or $75.00 for each Intermedia Contact Center (Pro License or Elite License) as long as they satisfy the minimum dollar amount for the sale [$50 minimum] and keep the service for a minimum of 120 days. The maximum amount of awards that you can earn for any one referral lead is $5,000.

  • What if I have additional questions?

    If you have additional questions, please refer to the complete terms and conditions of the program, or send a message to [email protected] and we will be happy to help you.

  • What happens after I refer a contact through the Referral Program registration page?

    An Intermedia sales rep will contact your referral directly to discuss their business needs.